Running Merry Jayne isn’t just about selling kit. For me, it’s always been about the people. Over the years, I’ve worked one to one with loads of medical cannabis patients. Some are brand new to vaporisation, others are seasoned pros just looking for something better. All of them have stories. All of them are trying to feel better, live better, and take more control over their health.
Helping people on this journey has taught me a lot. Not just about products, but about people, patience, and how different everyone’s experience can be.
Here’s what stands out the most.
Everyone’s Needs Are Different when it comes to Medical Cannabis
You’d think after a while I’d spot a pattern, but there isn’t one. Some people want to manage pain. Others are dealing with anxiety, sleep issues, neurological conditions, or side effects from other treatments. I’ve learnt never to assume what someone needs, even if they’ve used medical cannabis for years. The same crumble, the same vaporiser, even the same terpene blend can feel completely different depending on the person using it.
The Right Tools Make a Huge Difference
This one sounds obvious, but when you actually see someone switch from smoking to a proper vaporiser, and hear them say things like “I don’t cough anymore” or “I actually taste it now”, it hits home. Good kit doesn’t just give you better effects. It saves money. It reduces waste. It’s easier on your body. For some, it’s the first time they’ve really felt in control of their medication.

People Are Often Under-informed or Overwhelmed
I’ve had people come to me in tears because they’ve just been approved for a prescription and have no idea what to do next. There’s still not enough basic support out there. Lots of people get told what to take but not how to use it. That’s why I started offering free vaporiser consultations. Just knowing someone’s got your back makes a massive difference.
Terpenes in Medical Cannabis Matter More Than People Realise
Once people start dialling in their sessions and exploring different terpene profiles, it clicks. Some blends lift you. Others calm you down. I’ve had people say, “I thought CBD was boring until I tried Zkittlez” or “I didn’t know I could still function after using a nighttime crumble.” Terpenes are a game changer, and it’s honestly one of my favourite parts to teach people about.
Patience is Key — for All of Us
This isn’t a one size fits all journey. Some people find their ideal setup in a week. Others need to tweak things for a while. There are trial and error moments. It can feel frustrating. I’ve learnt to go at their pace, not mine. And I’ve also learnt to remind people it’s okay to take your time. I am still learning every day.

Trust and Listening Go a Long Way to get the best out of your Medical Cannabis
I’m not here to push products. I’m here to help. Sometimes I just listen. Sometimes I explain how to clean a device or recommend a crumble that suits someone’s lifestyle. But what matters is trust. Once someone feels safe to ask questions and knows I’m not judging them, everything else gets easier.
People Are More Resilient Than They Think
I’ve met people who’ve been through hell and still show up every day trying to get it right. It’s humbling. It keeps me grounded and reminds me why I do this. It’s not about trends or fancy packaging. It’s about real people finding relief and reclaiming their lives.
Helping people through their medical cannabis journey has been one of the most rewarding parts of my work. If you’re reading this and feeling unsure, overwhelmed, or just stuck, I see you. And I’m here if you need a hand.
Whether it’s choosing the right vaporiser, finding a terpene profile that works for you, or just having someone to talk to who gets it, I’ve got you.
Keen to learn more or just chat about what might work for you? Visit our consultations page to get in touch and grab some free advice.